Jo Lakin
Founder & Principal HR Consultant
About Jo Lakin
Your People, Our Priority
Whether you’re dealing with a difficult employee relations issue, need support handling sensitive workplace situations, or simply want trusted HR expertise to take the pressure off, we’re here to help.
JL People Resolutions is a specialist HR consultancy founded and led by Jo Lakin who has over 25 years of hands-on HR experience across a wide range of industries and organisations. Jo specialises in employee relations, helping businesses manage complex people matters with confidence, professionalism and a practical approach.
“I believe in delivering honest, human, and legally sound advice that lets you focus on what you do best: growing your business.”
Our Expertise
HR Support Designed Around Your Business
Practical, people-focused HR support for business owners, mangers and HR professionals, from everyday guidance and support with complex employee relations issues through to building strong HR foundations and workplace practices
Workplace Culture and Prevention
Create a healthier, more positive workplace by putting the right practices in place to prevent issues before they escalate.
HR Foundations for Small Businesses
Get the essential HR foundations in place to support your business as it grows and ensure you are legally compliant. Whether it’s contracts of employment, policies and procedures or team handbooks, we can tailor all documents to the needs of your business.
Advice for Owners and Managers
Straightforward HR advice and guidance to help business owners and managers make confident decisions and have the right conversations when dealing with people issues.
Employee Relations Support
Practical, expert support to help you manage employee relations matters fairly, consistently and confidently, from everyday issues through to complex or sensitive situations.
Flexible HR Support
Flexible HR support designed around your business, whether you need occasional advice, ongoing support or help with a specific HR project.
HR Resources
Ready-to-use HR resources designed to make managing your people simpler. Purchase practical, professionally prepared documents and templates that you can adapt and use within your business, without the need for ongoing HR support.
Why Businesses Trust Us
Over 25 Years Experience
Deep hands-on expertise managing highly sensitive employee relations across diverse industrial landscapes.
Fractional HR — Cost Effective
Access corporate-level strategic guidance on demand without the overhead cost of a full-time internal resource.
Personalised & Proactive Approach
No one-size-fits-all templates. We take the time to understand your workplace culture and business trajectory.
A Trusted Sounding Board
A phone call way for business owners and senior leaders to talk through delicate employee matters with confidence in a trusted environment.
Jo has provided invaluable HR partnering support to our business during a period of significant transformation and restructuring. Jo combines deep technical expertise with a straightforward, no-nonsense style. Whether coaching leaders, offering pragmatic guidance on complex people matters, or partnering with the business to navigate change, Jo consistently brings calmness, professionalism and care. I would highly recommend Jo to any business seeking an experienced, pragmatic and highly effective HR partner.
Rachel Reddan, HR Director
Warner Hotels